Multiskilled Australian teams provide an empathetic human perspective, building a consistent & engaging customer journey across all digital and support channels. Service is provided across all consumer and business categories from Melbourne and Sydney, with rapid deployment.
Meet The Team Contact UsWe work across all CRM and Ticket systems. Including global SAP, Salesforce, Zendesk and Claris (Apple) support systems –able to provide the same exceptional customer service in Australia, as that being delivered by international brands around the world.
CEA staff work as a contracted and cost effective Australian business team, to work alongside employed staff , as back up to cover staff absences (such as maternity leave) - and in Disaster recovery scenarios. Australian Helpdesk services are provided for around half the cost of (FTE equivalent) recruited staff.
